Ludokhelo Entertainment Pvt Ltd (“we”) allows eligible users of Ludo Khelo (ludokhelo.club) to withdraw winnings to their bank account or UPI in Indian Rupees (INR). This policy explains how withdrawals work.
You must have a verified account, completed KYC when required, and have a positive withdrawable balance from skill-based gameplay. Withdrawals are subject to our Terms & Conditions, KYC Policy, and AML Policy.
Withdrawals are processed to your verified bank account (via IMPS/NEFT/RTGS) or UPI ID. The available options may vary and are displayed in the app. You must use a bank account or UPI in your own name matching your KYC.
Minimum and maximum withdrawal limits may apply and are displayed in the app. Processing typically takes 24–72 hours on business days. Delays may occur due to verification, banking hours, or high volume. We do not charge a fee for standard withdrawals; any applicable charges will be disclosed in the app.
We may require KYC (identity and address proof, bank details) before processing withdrawals. Pending or failed KYC can delay or block withdrawals. We may also hold withdrawals for security or compliance review as per our AML and fraud prevention procedures.
If a withdrawal is sent to incorrect bank/UPI details provided by you, we are not liable. If we make an error, we will attempt to reverse or correct it where possible. You may cancel a pending withdrawal request before it is processed from the app.
You are responsible for any applicable taxes on your winnings. We may deduct TDS or other withholdings as required under Indian law and will provide statements as per applicable rules.
Ludokhelo Entertainment Pvt Ltd
Dillod, near Midil School, Dillod, Berasia Tehsil, Bhopal, Madhya Pradesh, India
Email: aryanraikwar09@gmail.com, babubhiya94@gmail.com
Phone: +91 7987048252
Home | Privacy Policy | Terms & Conditions | Refund Policy | Cancellation Policy | Contact Us | Responsible Gaming | Fair Play | KYC Policy | Withdrawal Policy | Grievance Redressal | AML Policy