Data Retention Policy

LudoKhelo — comprehensive platform legal documentation

Version 2026-08-25 · Last updated: 25 August 2026 · Document ID: data-retention-policy

This Data Retention Policy governs use of LudoKhelo (https://ludokhelo.club), a skill-based gaming platform operated by Wamims. Registered correspondence: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.

Regulatory notice: Indian online gaming law changed materially in 2025 (Promotion and Regulation of Online Gaming Bill). Like MPL, Zupee, and Dream11, we may suspend real-money contests while keeping free modes. Wallet withdrawals follow KYC where law permits. This document is not legal advice.

Contents

Retention tables
Deletion requests
Legal holds
Backups
Anonymisation

1. Retention tables

Under data-retention-policy, users of LudoKhelo agree that Retention tables applies to all accounts, devices, APIs, deposits, withdrawals, matchmaking, chat, ads, and support tickets handled by Wamims or its processors.

1.1 Retention tables — detailed rule set 1

Clause 1.1: You must not circumvent, automate, or misrepresent facts related to retention tables. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

1.2 Retention tables — detailed rule set 2

Clause 1.2: You must not circumvent, automate, or misrepresent facts related to retention tables. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

1.3 Retention tables — detailed rule set 3

Clause 1.3: You must not circumvent, automate, or misrepresent facts related to retention tables. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

1.4 Retention tables — detailed rule set 4

Clause 1.4: You must not circumvent, automate, or misrepresent facts related to retention tables. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

1.5 Retention tables — detailed rule set 5

Clause 1.5: You must not circumvent, automate, or misrepresent facts related to retention tables. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

1.6 Retention tables — detailed rule set 6

Clause 1.6: You must not circumvent, automate, or misrepresent facts related to retention tables. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

Game	Application	User duty
Ludo Classic	Retention tables applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Ludo Points	Retention tables applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Chess	Retention tables applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Checkers	Retention tables applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Tic-Tac-Toe	Retention tables applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Carrom	Retention tables applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Quoridor	Retention tables applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Tournaments	Retention tables applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Friend Challenge	Retention tables applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Practice Lobbies	Retention tables applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Bot Quick Match	Retention tables applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.

State diligence: verify local law before real-money play. Restricted users must use free modes only or stop using the Platform.

State / UT	User confirms	Platform may
Andhra Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Assam	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Gujarat	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Karnataka	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Kerala	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Maharashtra	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Rajasthan	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Tamil Nadu	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Telangana	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Uttar Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
West Bengal	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Delhi NCT	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Punjab	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Haryana	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Odisha	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Madhya Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Bihar	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Jharkhand	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Chhattisgarh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Goa	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Himachal Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Uttarakhand	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Nagaland	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Sikkim	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Meghalaya	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Manipur	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Tripura	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Mizoram	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Arunachal Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Jammu & Kashmir	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Ladakh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Puducherry	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals

2. Deletion requests

Under data-retention-policy, users of LudoKhelo agree that Deletion requests applies to all accounts, devices, APIs, deposits, withdrawals, matchmaking, chat, ads, and support tickets handled by Wamims or its processors.

2.1 Deletion requests — detailed rule set 1

Clause 2.1: You must not circumvent, automate, or misrepresent facts related to deletion requests. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

2.2 Deletion requests — detailed rule set 2

Clause 2.2: You must not circumvent, automate, or misrepresent facts related to deletion requests. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

2.3 Deletion requests — detailed rule set 3

Clause 2.3: You must not circumvent, automate, or misrepresent facts related to deletion requests. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

2.4 Deletion requests — detailed rule set 4

Clause 2.4: You must not circumvent, automate, or misrepresent facts related to deletion requests. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

2.5 Deletion requests — detailed rule set 5

Clause 2.5: You must not circumvent, automate, or misrepresent facts related to deletion requests. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

2.6 Deletion requests — detailed rule set 6

Clause 2.6: You must not circumvent, automate, or misrepresent facts related to deletion requests. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

Game	Application	User duty
Ludo Classic	Deletion requests applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Ludo Points	Deletion requests applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Chess	Deletion requests applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Checkers	Deletion requests applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Tic-Tac-Toe	Deletion requests applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Carrom	Deletion requests applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Quoridor	Deletion requests applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Tournaments	Deletion requests applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Friend Challenge	Deletion requests applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Practice Lobbies	Deletion requests applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Bot Quick Match	Deletion requests applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.

State diligence: verify local law before real-money play. Restricted users must use free modes only or stop using the Platform.

State / UT	User confirms	Platform may
Andhra Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Assam	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Gujarat	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Karnataka	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Kerala	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Maharashtra	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Rajasthan	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Tamil Nadu	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Telangana	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Uttar Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
West Bengal	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Delhi NCT	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Punjab	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Haryana	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Odisha	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Madhya Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Bihar	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Jharkhand	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Chhattisgarh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Goa	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Himachal Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Uttarakhand	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Nagaland	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Sikkim	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Meghalaya	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Manipur	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Tripura	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Mizoram	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Arunachal Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Jammu & Kashmir	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Ladakh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Puducherry	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals

3. Legal holds

Under data-retention-policy, users of LudoKhelo agree that Legal holds applies to all accounts, devices, APIs, deposits, withdrawals, matchmaking, chat, ads, and support tickets handled by Wamims or its processors.

3.1 Legal holds — detailed rule set 1

Clause 3.1: You must not circumvent, automate, or misrepresent facts related to legal holds. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

3.2 Legal holds — detailed rule set 2

Clause 3.2: You must not circumvent, automate, or misrepresent facts related to legal holds. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

3.3 Legal holds — detailed rule set 3

Clause 3.3: You must not circumvent, automate, or misrepresent facts related to legal holds. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

3.4 Legal holds — detailed rule set 4

Clause 3.4: You must not circumvent, automate, or misrepresent facts related to legal holds. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

3.5 Legal holds — detailed rule set 5

Clause 3.5: You must not circumvent, automate, or misrepresent facts related to legal holds. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

3.6 Legal holds — detailed rule set 6

Clause 3.6: You must not circumvent, automate, or misrepresent facts related to legal holds. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

Game	Application	User duty
Ludo Classic	Legal holds applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Ludo Points	Legal holds applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Chess	Legal holds applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Checkers	Legal holds applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Tic-Tac-Toe	Legal holds applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Carrom	Legal holds applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Quoridor	Legal holds applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Tournaments	Legal holds applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Friend Challenge	Legal holds applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Practice Lobbies	Legal holds applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Bot Quick Match	Legal holds applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.

State diligence: verify local law before real-money play. Restricted users must use free modes only or stop using the Platform.

State / UT	User confirms	Platform may
Andhra Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Assam	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Gujarat	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Karnataka	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Kerala	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Maharashtra	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Rajasthan	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Tamil Nadu	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Telangana	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Uttar Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
West Bengal	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Delhi NCT	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Punjab	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Haryana	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Odisha	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Madhya Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Bihar	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Jharkhand	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Chhattisgarh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Goa	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Himachal Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Uttarakhand	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Nagaland	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Sikkim	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Meghalaya	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Manipur	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Tripura	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Mizoram	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Arunachal Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Jammu & Kashmir	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Ladakh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Puducherry	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals

4. Backups

Under data-retention-policy, users of LudoKhelo agree that Backups applies to all accounts, devices, APIs, deposits, withdrawals, matchmaking, chat, ads, and support tickets handled by Wamims or its processors.

4.1 Backups — detailed rule set 1

Clause 4.1: You must not circumvent, automate, or misrepresent facts related to backups. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

4.2 Backups — detailed rule set 2

Clause 4.2: You must not circumvent, automate, or misrepresent facts related to backups. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

4.3 Backups — detailed rule set 3

Clause 4.3: You must not circumvent, automate, or misrepresent facts related to backups. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

4.4 Backups — detailed rule set 4

Clause 4.4: You must not circumvent, automate, or misrepresent facts related to backups. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

4.5 Backups — detailed rule set 5

Clause 4.5: You must not circumvent, automate, or misrepresent facts related to backups. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

4.6 Backups — detailed rule set 6

Clause 4.6: You must not circumvent, automate, or misrepresent facts related to backups. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

Game	Application	User duty
Ludo Classic	Backups applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Ludo Points	Backups applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Chess	Backups applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Checkers	Backups applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Tic-Tac-Toe	Backups applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Carrom	Backups applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Quoridor	Backups applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Tournaments	Backups applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Friend Challenge	Backups applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Practice Lobbies	Backups applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Bot Quick Match	Backups applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.

State diligence: verify local law before real-money play. Restricted users must use free modes only or stop using the Platform.

State / UT	User confirms	Platform may
Andhra Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Assam	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Gujarat	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Karnataka	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Kerala	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Maharashtra	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Rajasthan	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Tamil Nadu	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Telangana	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Uttar Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
West Bengal	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Delhi NCT	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Punjab	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Haryana	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Odisha	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Madhya Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Bihar	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Jharkhand	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Chhattisgarh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Goa	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Himachal Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Uttarakhand	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Nagaland	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Sikkim	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Meghalaya	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Manipur	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Tripura	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Mizoram	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Arunachal Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Jammu & Kashmir	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Ladakh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Puducherry	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals

5. Anonymisation

Under data-retention-policy, users of LudoKhelo agree that Anonymisation applies to all accounts, devices, APIs, deposits, withdrawals, matchmaking, chat, ads, and support tickets handled by Wamims or its processors.

5.1 Anonymisation — detailed rule set 1

Clause 5.1: You must not circumvent, automate, or misrepresent facts related to anonymisation. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

5.2 Anonymisation — detailed rule set 2

Clause 5.2: You must not circumvent, automate, or misrepresent facts related to anonymisation. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

5.3 Anonymisation — detailed rule set 3

Clause 5.3: You must not circumvent, automate, or misrepresent facts related to anonymisation. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

5.4 Anonymisation — detailed rule set 4

Clause 5.4: You must not circumvent, automate, or misrepresent facts related to anonymisation. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

5.5 Anonymisation — detailed rule set 5

Clause 5.5: You must not circumvent, automate, or misrepresent facts related to anonymisation. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

5.6 Anonymisation — detailed rule set 6

Clause 5.6: You must not circumvent, automate, or misrepresent facts related to anonymisation. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

Game	Application	User duty
Ludo Classic	Anonymisation applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Ludo Points	Anonymisation applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Chess	Anonymisation applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Checkers	Anonymisation applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Tic-Tac-Toe	Anonymisation applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Carrom	Anonymisation applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Quoridor	Anonymisation applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Tournaments	Anonymisation applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Friend Challenge	Anonymisation applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Practice Lobbies	Anonymisation applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Bot Quick Match	Anonymisation applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.

State diligence: verify local law before real-money play. Restricted users must use free modes only or stop using the Platform.

State / UT	User confirms	Platform may
Andhra Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Assam	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Gujarat	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Karnataka	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Kerala	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Maharashtra	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Rajasthan	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Tamil Nadu	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Telangana	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Uttar Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
West Bengal	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Delhi NCT	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Punjab	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Haryana	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Odisha	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Madhya Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Bihar	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Jharkhand	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Chhattisgarh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Goa	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Himachal Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Uttarakhand	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Nagaland	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Sikkim	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Meghalaya	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Manipur	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Tripura	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Mizoram	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Arunachal Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Jammu & Kashmir	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Ladakh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Puducherry	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals

Appendix — Industry alignment

Our policies incorporate common safeguards seen on major Indian skill platforms (MPL, Zupee/Ludo Supreme, Dream11): pre-join fee disclosure, KYC-gated withdrawals, grievance officer via Contact Us, responsible gaming, bot transparency, and regulatory transition notices.

Appendix FAQ 1

Q: How does Data Retention Policy apply in scenario 1? A: We review ledger entries, match logs, and this policy. Provide match ID, amount, and timestamp in Contact Us.

Appendix FAQ 2

Q: How does Data Retention Policy apply in scenario 2? A: We review ledger entries, match logs, and this policy. Provide match ID, amount, and timestamp in Contact Us.

Appendix FAQ 3

Q: How does Data Retention Policy apply in scenario 3? A: We review ledger entries, match logs, and this policy. Provide match ID, amount, and timestamp in Contact Us.

Appendix FAQ 4

Q: How does Data Retention Policy apply in scenario 4? A: We review ledger entries, match logs, and this policy. Provide match ID, amount, and timestamp in Contact Us.

Appendix FAQ 5

Q: How does Data Retention Policy apply in scenario 5? A: We review ledger entries, match logs, and this policy. Provide match ID, amount, and timestamp in Contact Us.

Appendix FAQ 6

Q: How does Data Retention Policy apply in scenario 6? A: We review ledger entries, match logs, and this policy. Provide match ID, amount, and timestamp in Contact Us.

Appendix FAQ 7

Q: How does Data Retention Policy apply in scenario 7? A: We review ledger entries, match logs, and this policy. Provide match ID, amount, and timestamp in Contact Us.

Appendix FAQ 8

Q: How does Data Retention Policy apply in scenario 8? A: We review ledger entries, match logs, and this policy. Provide match ID, amount, and timestamp in Contact Us.

Appendix FAQ 9

Q: How does Data Retention Policy apply in scenario 9? A: We review ledger entries, match logs, and this policy. Provide match ID, amount, and timestamp in Contact Us.

Appendix FAQ 10

Q: How does Data Retention Policy apply in scenario 10? A: We review ledger entries, match logs, and this policy. Provide match ID, amount, and timestamp in Contact Us.

Appendix FAQ 11

Q: How does Data Retention Policy apply in scenario 11? A: We review ledger entries, match logs, and this policy. Provide match ID, amount, and timestamp in Contact Us.

Appendix FAQ 12

Q: How does Data Retention Policy apply in scenario 12? A: We review ledger entries, match logs, and this policy. Provide match ID, amount, and timestamp in Contact Us.

Appendix FAQ 13

Q: How does Data Retention Policy apply in scenario 13? A: We review ledger entries, match logs, and this policy. Provide match ID, amount, and timestamp in Contact Us.

Appendix FAQ 14

Q: How does Data Retention Policy apply in scenario 14? A: We review ledger entries, match logs, and this policy. Provide match ID, amount, and timestamp in Contact Us.

Appendix FAQ 15

Q: How does Data Retention Policy apply in scenario 15? A: We review ledger entries, match logs, and this policy. Provide match ID, amount, and timestamp in Contact Us.

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